Subject: Re: Test ticketing

From: Gideon Mwendwa <[email-masked]>
Date: Thu, 3 Jul 2025 14:50:53 +0300

With attachments

Kind Regards,

*Gideon M. | Software Developer | Excelle Insights Ltd*

Mountain Mall - Thika Road | P.O. Box 26190-00504 | Nairobi, Kenya

Safaricom: +254-724-565-514         Office Line: +254-716-596-941

Email: [email-masked] <[email-masked]>  Website:
www.excelleinsights.com

On Thu, Jul 3, 2025 at 2:07 PM Gideon Mwendwa <[email-masked]>
wrote:

> To forward emails from your support account to your helpdesk, you'll need
> to configure forwarding rules in your email client or service (e.g., Gmail,
> Outlook, iCloud). The specific steps will vary based on your email
> provider, but generally involve finding the settings for forwarding, adding
> the helpdesk's email address as the forwarding destination, and potentially
> configuring additional settings like whether to keep a copy in your inbox
> or not.
>
>
> Kind Regards,
>
> *Gideon M. | Software Developer | Excelle Insights Ltd*
>
> Mountain Mall - Thika Road | P.O. Box 26190-00504 | Nairobi, Kenya
>
> Safaricom: +254-724-565-514         Office Line: +254-716-596-941
>
> Email: [email-masked] <[email-masked]>  Website:
> www.excelleinsights.com
>
>
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