Subject: Test ticketing

From: Gideon Mwendwa <[email-masked]>
Date: Thu, 3 Jul 2025 14:07:27 +0300

To forward emails from your support account to your helpdesk, you'll need
to configure forwarding rules in your email client or service (e.g., Gmail,
Outlook, iCloud). The specific steps will vary based on your email
provider, but generally involve finding the settings for forwarding, adding
the helpdesk's email address as the forwarding destination, and potentially
configuring additional settings like whether to keep a copy in your inbox
or not.

Kind Regards,

*Gideon M. | Software Developer | Excelle Insights Ltd*

Mountain Mall - Thika Road | P.O. Box 26190-00504 | Nairobi, Kenya

Safaricom: +254-724-565-514         Office Line: +254-716-596-941

Email: [email-masked] <[email-masked]>  Website:
www.excelleinsights.com

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